1. INTRODUCTION

Simon Acres Group address: simonacres.co.uk appreciates your business and trust. We are a Northamptonshire-based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

2. DATA COLLECTED

We are a Northamptonshire based company and operate web servers hosted in the UK. Our hosting provider SiteGround, ensures that your data is securely stored and GDPR compliant. More information can be found on
SiteGround and their privacy policy.

3. REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

4. SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit requests for assistance vai our contact page.

5. COMMENTS

When you leave comments on the website we collect the data shown in the comments form, the IP address and browser user agent string to help spam detection.

6. CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Mailchimp. Mailchimp adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Mailchimp Privacy Policy

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

7. GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalised data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

8. FIREFISH CRM

We use Firefish CRM supporting our recruitment process. For your information data collected in the recruitment process are not kept by SiteGround. Are secured and stored by Firefish. If you would like to opt-out of Simon Acres Recruitment CRM on our website please use this link: Firefish Job Panel. Firefish Privacy Policy you can read here. All information about data protection is here.

9. CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

Verification/identification of the user during website usage;
Providing Technical Assistance;
Sending updates to our users with important information to inform about news/changes;
Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
Over our customers’ personal information;
Customize the website to make your experience more personal and engaging;
The guarantee overall performance and administrative functions run smoothly.